Once you receive your order, if you are unhappy with the item(s) you have received they can be returned or exchanged hassle-free within 21 days of you receiving your order.
To organise a return or exchange, please simply contact us using email@example.comRETURNS POLICY
- We will accept item(s) provided they are returned as new, i.e. are unworn and have been returned with the original packaging, including tags, within the time limits set out below.
- Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer. This includes animal hair and fur.
- If your item is received faulty or damaged then we will exchange or it for a new undamaged item (stock permitting).
- Returns outside the 21 day window will only be accepted at our discretion.
- All returns should be sent back to us in the original packaging provided.
- Returns will be credited to the original payment method. Any original shipping charges will not ordinarily be refunded.
- If you need any help with your return or have any questions please contact us using firstname.lastname@example.org